The successful candidate will have previous experience of working in either a Further Education, Higher Education or Professional Body setting. Experience in admissions, whilst desirable, is not essential but the successful candidate will be a quick learner and able to process large volumes of information quickly. They will be proactive in their approach to work and able to identify areas where change or improvement could be made. The successful applicant will have strong decision-making skills and excellent written and verbal communication skills. An ability to prioritise their own workload is a must, as is the ability to work both independently and as part of a team.

This is a fixed term position for 18 months. Our Admissions team are based at our Camden Campus and the post-holder will be primarily based in Camden and upon completion of a successful probation period, the post-holder with be able to apply to work from home for up to two days a week.

We offer a generous reward package and benefits including:

• Competitive and attractive pension package
• Generous 30 days annual leave (plus bank holidays + concessionary days)
• A range of family friendly policies, including adoption, maternity and paternity pay and leave
• On site café and restaurant 
• Free membership to the on-site 
• Cycle to work scheme
• Free mini-bus service to and from Potters Bar station and Hawkshead Campus 

Informal enquiries can be directed to Sarah Wilshaw, Deputy Head of Admissions at sawilshaw@rvc.ac.uk 

Closing Date: 28 Jun 2026

Reporting Unit: Administrative

Salary: £35,311 to £40,528 Per Annum Including London Weighting
Fixed Term / Full Time

We have an exciting new opportunity for an Equine Client Services Manager to lead our busy Equine front of house teams. Reporting to the Clinical Operations Manager, the ECSM is an essential member of the RVC Equine Management Team with a key focus on improving efficiency, productivity, and delivery of a first-class service to both hospital and practice clients, referring veterinary surgeons and key stake holders internally and externally.

The Client Services Manager will lead and have overall responsibility for the ‘front of house’ teams across all RVC Equine practices and the referral hospital.

The successful applicant will be passionate about delivering first class customer service, be process driven and an effective change leader. The role will work closely with the Clinical Operations Manager and the RVC Equine Management Team, to ensure that RVC Equine hospital and practices perform to the highest possible clinical and professional standards.

This post would suit a detail orientated team leader, with extensive experience in equine veterinary support services or practice management. The ability to identify areas for process improvement from data capture and structure appropriate procedural change is essential. You will be a proficient communicator with a positive, enthusiastic approach to leadership, combined with excellent interpersonal skills. 

We offer a generous reward and benefits package including:

• Competitive and attractive pension package
• Generous 30 days annual leave (plus bank holidays + concessionary days)
• Opportunities for regular development and in-house training
• Access to free in-house CPD 
• On site café and restaurant 
• Free membership to the Fitness and Wellbeing Centre located on site (gym, badminton, climbing wall, Zumba, yoga, and Pilates classes included)
• Cycle to work scheme.
• Free mini-bus service to and from Potters Bar station and Hawkshead Campus
• A range of family friendly policies, including adoption, maternity and paternity pay and leave.
• Competitive and attractive pension package
• Free use of our on-site Sports and Wellbeing Centre (gym, badminton, climbing wall, Zumba, yoga, and Pilates classes included).
• Various company benefits such as the Cycle to Work scheme, TOTUM card and Apple Products discounts.
•  

Potential applicants wishing to discuss this position informally are encouraged to contact Natalie Hubble (Clinical Operations Manager) email: nhubble@rvc.ac.uk 

Closing Date: 14th June 2026
 Interview Date: Monday 22nd June 2026

Closing Date: 14 Jun 2026

Reporting Unit: Administrative

Salary: £40,528 to £51,470 Per Annum Including London Weighting
Permanent / Full Time